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Website Care

Need ongoing help with your site?

Two ways to get it: tell us what you need and we send a quote inside 1 business day, or subscribe to a Care Package — priority support, content updates, and steady site improvements from a senior developer, every month, at a discount.

1-business-day quoteUnused hours roll overCancel after 3 months

Hourly quote or recurring Care?

Pick `I have a website that needs help` in the 1-minute intake shortcut — we'll send you to the right path based on what's broken.

Start the 1-min intake
Path A · Hourly

One-off fix or project quote.

Tell us what you need — a broken form, a page that's been bugging you for months, a small redesign, a new contact form, an SEO tweak. We'll reply with a clear quote within 1 business day.

No surprises: we quote, you approve, we bill on completion.

No retainer: pay only for what we do. Need it again next month? Send another email.

No minimums: 30-minute fixes are fine.

We reply within 1 business day. No spam, no list signups.

Path B · Care Packages

Buy a block of hours, save 10–28%.

A steady monthly allocation of senior-developer work — priority support, content updates, new pages, performance and SEO improvements — at a discounted effective rate. Didn't use all your hours? Up to 2 of them roll into next month — a one-month cushion, so a slow month isn't wasted. Annual prepay saves 2 months. Cancel after 3 months.

Care Lite

Small sites with the occasional update — copy tweak, new image, small fix.

$450/mo

$4,500/yr annual · save 2 months

2 hrs/mo · effective $225/hr · 10% off rack

  • 2 hrs of work each month
  • Unused hours roll over one month — up to 2 hrs
  • Plan-member rate ($200/hr) on overage
  • 3-month minimum, then cancel anytime
  • Monthly summary so you see where the hours went
Subscribe to Care Lite

Care Standard

Most Popular

Growing service businesses with regular content updates, SEO tweaks, new pages.

$1,000/mo

$10,000/yr annual · save 2 months

5 hrs/mo · effective $200/hr · 20% off rack

  • 5 hrs of work each month
  • Unused hours roll over one month — up to 2 hrs
  • Plan-member rate ($200/hr) on overage
  • 3-month minimum, then cancel anytime
  • Monthly summary so you see where the hours went
Subscribe to Care Standard

Care Plus

Multi-location service businesses or full-service brands shipping changes every week.

$1,800/mo

$18,000/yr annual · save 2 months

10 hrs/mo · effective $180/hr · 28% off rack

  • 10 hrs of work each month
  • Unused hours roll over one month — up to 2 hrs
  • Plan-member rate ($200/hr) on overage
  • 3-month minimum, then cancel anytime
  • Monthly summary so you see where the hours went
Subscribe to Care Plus

Custom Care

Big sites, big teams, custom SLAs. Tell us what you need — we quote within 1 business day.

Tell us what you need

Negotiated rate (30–40% off rack) · monthly invoicing

  • Custom hour block — 20+ hrs/mo
  • Negotiated SLA on response time
  • Dedicated point of contact
  • Multi-site / multi-project consolidation
Book a call
Add-ons

Bolt-ons that work for you.

Standalone monthly services you can add next to hosting or Care. Each is billed and scoped separately — none of these are hosting features.

Client Dashboard

$99/mo

+ $499 setup one-time

One private place to see what your online presence is actually doing: how many people called from Google, what they searched to find you, every lead your website captured, and your review trend over time — behind your own two-factor login.

  • Private dashboard behind a two-factor (2FA) login — yours only
  • Google Business Profile performance: calls, direction requests, profile views
  • Search Console: the queries people searched and how often you showed up
  • Every lead your website captured, in one list
  • Review count and rating over time
  • Site-health and security status at a glance
  • Data comes from Google's official APIs (Business Profile, Search Console) and your own website — never scraped.
  • Billed separately from hosting — not a hosting feature.
Add Client Dashboard

AI Front Desk

$199/mo

An AI assistant that answers your chats and texts after hours, captures and qualifies the lead, and alerts you instantly — so the 9pm customer gets an answer instead of finding a competitor. You supply your own AI provider API key, so AI usage bills at cost, directly to you.

  • Answers after-hours chats and texts in your business's voice
  • Captures and qualifies every lead — name, need, callback window
  • Instant alert to you the moment a lead comes in
  • Monthly tuning of answers based on real conversations
  • Requires your own AI provider API key (we help you set one up); AI usage is billed by the provider directly to you, at cost.
  • Every conversation discloses recording/monitoring at the start — built for California CIPA compliance.
  • Billed separately from hosting — not a hosting feature.
Add AI Front Desk

Automated Blog Posts

$299/mo

Two researched, locally-specific blog posts on your site every month — each one sent to your phone for approval before it publishes. Nothing ever goes live without your OK.

  • 2 researched posts per month, specific to your services and your area
  • You approve every post from your phone (Telegram) before it publishes
  • Never auto-published — no approval, no post
  • Published to your site with images, schema markup, and internal links
  • Billed separately from hosting — not a hosting feature.
Add Automated Blog Posts
Scope

What Care covers.

Yes — these are in scope

  • Content updates (copy, photos, prices)
  • Bug fixes
  • New pages
  • Google Business Profile updates
  • Performance tuning
  • Security patches
  • On-page SEO tweaks
  • Light migrations
  • Third-party integrations (forms, analytics, chat)
  • Form fixes + delivery troubleshooting
  • Mobile-only display fixes

Separate scope, separate billing

  • Print-piece design (separate rate — $85/hr rack / $65/hr plan-member)
  • New site builds (see Web Packages or Starter Packages)
  • Paid ad management
  • SEO content writing (one-off scope, billed separately)
How it works

Two simple paths.

Path A — Hourly Quote

  1. 1. You fill the quote form above.
  2. 2. We reply within 1 business day with scope, hours, and a fixed total.
  3. 3. You approve. We do the work.
  4. 4. Invoice on completion. Pay by card or ACH.

Path B — Care Package

  1. 1. You pick a tier (Lite / Standard / Plus) and subscribe.
  2. 2. Send tasks any time — email, Slack, whatever works.
  3. 3. We do them. Hours come off your monthly block.
  4. 4. Monthly summary lands in your inbox so you see the work.
FAQ

Common questions.

How do hours roll over? (Plain English)

Didn't use all your hours one month? Up to 2 of them roll into the next month, so a quiet month isn't wasted. It's a one-month cushion, not an accumulating bank — those rolled hours are there for your next month, and if you don't use them they expire (they don't keep stacking). Example: on Care Standard you use 3 of your 5 hours in March, so 2 roll into April and you start April with 7 available. Your rolled-over hours are always used before any overage.

What counts as one hour?

Real working time on your project: planning, code, copy, testing, deploying. Rounded to the nearest 15 minutes. We send a short monthly summary so there's no mystery.

Is print-piece design billed from my Care hours?

No. Print design uses a separate rate ($85/hr rack, $65/hr for Care members) and does NOT draw from your Care block. We do that intentionally — print is a different skill tier and a different billing track.

Can I cancel anytime?

Yes — after the 3-month minimum, cancel with 30 days notice. No clawback, no fees. Any rolled-over hours expire at cancellation.

What if I need more hours one month?

We use your rolled-over hours first. After that, anything beyond your tier bills at the plan-member rate. We tell you before we cross the line.

What does Website Care cover that hosting doesn't?

Hosting keeps your site online (global edge CDN, SSL, uptime monitoring, nightly site-health scans). Care covers everything that requires us doing work — priority support, content updates, bug fixes, new pages, performance tuning, SEO tweaks, integrations.

Pick your path

Get the help you need.

or email sales@cipherforces.com